Create a key to copy examples filled with your team.

How do recipients unsubscribe?

One-click List-Unsubscribe suppresses that address on the sending tenant.

A single-recipient send gets List-Unsubscribe and List-Unsubscribe-Post after AUTH. The URL is https://www.postshiba.com/unsubscribe/{token}. Mailbox providers POST List-Unsubscribe=One-Click to that HTTPS URL. That records an unsubscribe event and adds the address to suppressions for that team and tenant. A GET shows a confirm page and does not suppress.

The next send to that address on that tenant returns 403 {error: suppressed}. SMTP and HTTP inject return 550 suppressed.

Set your own List-Unsubscribe or List-Unsubscribe-Post when you want a preference center or campaign-level stop. PostShiba leaves both headers alone when either is already on the message.

A message with more than one recipient does not get the default. Send one recipient when you want the platform link.

X-Mailer is PostShiba. X-Complaints-To is abuse@postshiba.com. Those names are reserved.

New webhook endpoints include unsubscribe in the default types. Existing endpoints keep the types you stored. Tick unsubscribe on those endpoints if you want the event.

About

PostShiba is the transactional email platform that powers Bento behind the scenes. You can build your own products, like Bento, on top of it.

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