Managing received emails
Poll stored mail or open it in the inbox.
Read mail that landed in an inbox, either in the dashboard or over the API.
Read mail in the dashboard
- In the sidebar, open Inbound → Inboxes, then select an inbox.
- The Mail list shows messages newest first. Select one to read it next to the list.
- Press J or the down arrow for the next message, and K or the up arrow for the previous one.
Each message shows its Text and HTML bodies, attachments with Download, SPF, DKIM, DMARC, and ARC results, the thread, and when it expires.
HTML opens in a sandboxed frame. Scripts and remote images are blocked.
List messages with the API
The list returns stored messages, newest first, up to 200. List rows carry attachment metadata only.
Get one message
Show returns the raw MIME and the attachment bytes while PostShiba keeps them. With retention off, both are null, and the attachment download returns 410, once the webhook delivers. Without a webhook, the bytes stay for 7 days. An expired message is deleted, so show returns 404. See Retention and storage. Fields are on Inbound messages.
Every message uses the same payload as the JSON webhook.